Healthcare Solutions

A front desk that never puts patients on hold.

HIPAA-aware AI answers, verifies insurance, books the next available slot and back-fills cancellations from a waitlist - while your team focuses on the chair.

+41%
New patients booked
−34%
No-show rate
78%
Cancellations refilled
−52%
Front desk load
Medical & Dental · Live sample call
Caller
I need to see a dentist, tooth is killing me.
GSS AI
I'm sorry - let's get you in today. Are you an existing patient or new to us?
Caller
New patient.
GSS AI
We have a 2:15 emergency slot. I'll text you a secure intake link and verify your insurance while you fill it out. What's the best number?
The gap we close

What's actually breaking in your business.

New-patient calls go to voicemail

Patients call 3 practices. First to answer wins. Your team is with a patient.

No-shows kill margins

One empty chair per day = tens of thousands per year in lost production.

Insurance verification eats hours

Front desk burns 40% of the day on eligibility calls and forms.

Your workflow, automated

One call runs the entire play.

📞
Answer + triage

New patient vs existing, reason for visit, urgency - routed instantly.

🪪
Verify insurance

Real-time eligibility check across major carriers before the appointment.

📅
Book + confirm

Slots filled from your PMS calendar with SMS + email confirmations.

♻️
Waitlist fill

Cancellation → text blast to waitlist → chair back-filled in minutes.

Omnipresence SEO / GEO / AEO

Every question becomes every channel.

The common questions in your industry power your entire content stack - built from approved topics and your own site content, never from stored caller data, and indexed for Google, ChatGPT, Gemini and Perplexity.

DentrixEaglesoftOpen DentalAthenahealthKareoDrChrono
Google
"Dentist near me open Saturday" → your practice, top pack.
ChatGPT
"Best pediatric dentist in Fountain Hills" → your practice named.
Perplexity
Same-day crown providers → your practice cited.
SMS
Recall reminder: 'Time for your 6-month cleaning - tap to book.'
Reviews
Post-visit review request auto-sent 2 hours after checkout.
Facebook
New-patient promo shown to ZIPs within a 5-mile radius.
Medical & Dental benchmarks

The numbers your competitors ignore.

35%
New-patient calls that go to voicemail during business hours
Source: Patient Prism 2024
$1,120
Avg first-year value of a new dental patient
Source: ADA Health Policy Institute
$2,900
Avg first-year value of a new medical patient (primary care)
18%
No-show rate without automated confirmations - vs 6% with
Real scenarios

How it plays out in a real medical & dental shop.

Scenario 1
Same-day emergency slots

GP dental office had 4 unfilled emergency slots/day. AI books walk-in emergencies from missed calls + Google.

Result
+22 emergencies/wk, ~$8.4K/wk production.
Scenario 2
Insurance verification

Front desk was spending 3.5 hrs/day verifying benefits. AI runs real-time eligibility on booking.

Result
Staff hours saved: 17/wk.
Scenario 3
Recall re-engagement

6-month recall list of 1,900 patients auto-worked via SMS + self-book link.

Result
+143 rebooked in 30 days.
ROI example
Setup
1 week
Monthly
$599 / practice
Payback
1 new patient

A single new dental patient covers ~3 months of service. Recall re-engagement alone typically pays 6-10x monthly cost.

Compliance & security
Built for regulated medical & dental workloads.

Every call, message and record is encrypted, logged and audit-ready.

HIPAA-eligible infrastructureBAA on requestNo PHI in training dataSOC 2 Type IIEncrypted transport + storageConsent + recording disclosures
FAQ

Questions from teams like yours.

Is this HIPAA compliant?

Yes. All PHI is stored in a HIPAA-eligible environment with BAA available. AI never diagnoses or gives medical advice.

Does it integrate with our PMS?

Two-way sync with Dentrix, Eaglesoft, Open Dental, Athenahealth, Kareo and more.

Can it verify insurance?

Yes - real-time eligibility for major PPO carriers plus batch verification the day before.

What about recalls?

Automated 3/6/12-month recall sequences with SMS + email, self-serve booking.

Ready to answer every call?

Deploy an industry-tuned AI receptionist, CRM and Omnipresence SEO in under a week.